Business AnalystApply Now
Brisbane
Government / Local Government State Government
- Brisbane CBD location
- Hybrid working
- Contract with the possibility for extension
The Business Analyst will facilitate the identification, analysis and documentation of end-user business processes of both existing and
new operating deliverables to ensure project outcomes can be met. This role will also work with business stakeholders to identify and implement improvement and/or integrated solutions that will meet multiple project strategies.
Formulating and managing associated documents, such as Policies, procedures, process maps, guidelines, work instructions, FAQs, training material, intranet content and similar, so when the project goes live, this information is current, readily accessible and available.
In this role you will:
- Develop, investigate, analyse, validate, and review business functions.
- Analyse and identify business process changes that drive efficiency and effectiveness.
- Contribute to evaluating factors that form part of business change requirements.
- Facilitate workshops to clarify and negotiate business outcomes.
- Work with business clients to identify potential solutions, and business cases to justify an investment in change
- Liaise with stakeholders in order to understand the structure, policies and operations of the company and recommend business
- solutions that assist in achieving agency outcomes
- Establish and maintain collaborative networks with business and other stakeholders
- Liaise with staff – at all levels – across the Agency
- Identify and document business functions and processes.
- Elicit and document business requirements using a variety of business analysis techniques.
- Prepare and/or update business documents such as Policies, procedures, process maps, guidelines, work instructions, FAQs
- intranet content and similar
- Document requirements within a standard format or requirements management tool/s
The essential requirements for this role are:
- Business Analyst experience in a complex, regulatory environment with strong skills in the development of business
- processes;
- Analytical thinking and problem solving
- Sound written communication skills, including the ability to simplify complex system and process concepts and creativity in
- communication;
- Ability to cultivate productive working relationships and communicate with influence;
- Facilitation and elicitation skills to lead business in definition of desired outcomes and business processes and requirements;
- Ability to work both individually with minimum supervision and also within a team environment;
- Understanding of broader business issues, structures and operations
- Understanding of governance frameworks;
- Knowledge of risk management frameworks