Change Manager – Contact CentreApply Now
Sydney
IT & Telecomms Consultant - Other
- Initial three month contract
- Circa $850 - $900
- Sydney CBD, hybrid working
Change Manager – Contact Centre
We are seeking an accomplished Change Manager to lead and drive change on a significant Contact Centre migration to Salesforce.
This is a high profile role within a leading financial services company, and you will need to ensure the successful adoption of new systems, processes, and ways of working across the organisation.
You will play a key role in managing all facets of change, including executing a comprehensive change management plan, as well as ensuring alignment with strategic objectives and minimising disruption to the contact centre operations.
You will need experience within the following:
- Expertise in delivering complex change programs
- Contact Centre change will be key
- Salesforce exposure would be ideal
- Certification (PROSCI, ADKAR) would be great but not essential
Next steps;
Please submit your resume and cover letter by clicking the apply now button, or contact Dustin at du***********@mt*.au